RooferRated

Universal Roof & Contracting reviews

Roofing company with several offices · Orlando, Florida · Founded 1993

3 locations rated in 3 of our 11 cities

Universal Roof & Contracting is a roofing company with offices in several cities. It was founded in 1993 and is based in Orlando, Florida. Ownership: Private; family-owned and veteran-founded per its website (founder Ken Mellick; led by his daughter Jade). We track 3 of its locations in Orlando, Tampa and Jacksonville, 3 of them ranked. Its Better Business Bureau profile (Universal Roof & Contracting) shows an A+ rating and BBB accreditation (checked October 2026).

We rate locations, not brands

There's no brand-wide RooferRated Score for Universal Roof & Contracting. Each office has its own license record, permits and reviews, so each one is scored on its own and keeps its place in its city's ranking. Check the location you'd actually hire.

Every Universal Roof & Contracting location we rate

3 Google listings in Orlando, Tampa and Jacksonville, best score first. Each links to the location's full profile.

How Universal Roof & Contracting works

Universal Roof & Contracting is a family-owned, veteran-founded roofing company based in Orlando. Its website lists offices in Orlando, Tampa and Jacksonville. The founder, Ken Mellick, started the company in 1993, and his daughter Jade now leads it.

Business model
Roofing company with several offices
Services
Residential and commercial roof replacement and repair (tile, metal, shingle and low-slope roofs), plus emergency repairs and free inspections.
Customers
Homes and commercial buildings
Founded
1993 company website
Headquarters
Orlando, Florida BBB
Ownership
Private; family-owned and veteran-founded per its website (founder Ken Mellick; led by his daughter Jade) company website
Size
Website lists offices in Orlando, Tampa and Jacksonville company website

Checked October 2026. Company figures are what the company or the cited source says.

Google and Yelp across Universal Roof & Contracting locations

The 3 Universal Roof & Contracting locations we track have 1,046 Google reviews between them, with ratings from 4.6 to 4.9 stars by location. We don't average them into one brand rating: a high-rated office in one city says little about another.

We don't show a Yelp rating for any Universal Roof & Contracting location. We only show a Yelp page when it matches one location's phone number, street address or website, and none of the pages we found could be tied to a single location that way.

Google data as of October 2026. Yelp ratings as shown in search results; we don't copy reviews from either site.

Sources

What we relied on for this page, with the date we checked.

  • Universal Roof & Contracting's history page says it was founded in 1993, and that founder Ken Mellick started a custom home-building company in 1972. company website, as of October 2026
  • The history page says it has been family-owned since its founding; Ken's son Jared took charge in 2015 and Ken's daughter Jade now leads the team. company website, as of October 2026
  • The company describes itself as veteran-founded and family-owned. company website, as of October 2026
  • BBB lists the business as starting March 2, 1992 (incorporated October 6, 2004) with Jade Smith as President and the alternate name Universal Roofing Group Inc. BBB, as of October 2026
  • The website lists offices in Orlando (5655 Carder Road), Tampa and Jacksonville. company website, as of October 2026
  • The history page lists Florida licenses CCC057165 and CBC1258484. company website, as of October 2026

Common questions about Universal Roof & Contracting

Is Universal Roof & Contracting legit?

We don't give verdicts on companies; here is what the public record shows. Universal Roof & Contracting is a roofing company with offices in several cities. It was founded in 1993 and is based in Orlando, Florida. Ownership: Private; family-owned and veteran-founded per its website (founder Ken Mellick; led by his daughter Jade). We track 3 of its locations in Orlando, Tampa and Jacksonville, 3 of them ranked. Its Better Business Bureau profile (Universal Roof & Contracting) shows an A+ rating and BBB accreditation (checked October 2026). Before you sign, check the specific location: its license, the legal name on your contract, and who pulls the permit.

What do Universal Roof & Contracting reviews show?

Reviews belong to each location. The 3 Universal Roof & Contracting locations we track in Orlando, Tampa and Jacksonville have 1,046 Google reviews between them, with ratings from 4.6 to 4.9 stars depending on the location (as of October 2026). Each location's page shows its review history by year and how often it replies to 1 and 2 star reviews. Its BBB profile lists complaints filed with the BBB.

Is Universal Roof & Contracting a franchise?

We haven't found a source saying Universal Roof & Contracting sells franchises, or one describing how its offices are owned. Its listings in our cities share one website. Check the legal business name on your contract and match it to the license.

How do I check my local Universal Roof & Contracting location?

Start with the location's page on this list: it shows the license we matched, permits in city records where available, and its Google review history. Then confirm the legal business name on your contract, and look that name up yourself: Florida DBPR license lookup (myfloridalicense.com). Ask who pulls the permit and get the permit number.