RooferRated

Touchstone Roofing reviews

Roofing company with several offices · Founded 2016

3 locations rated in 3 of our 11 cities

Touchstone Roofing is a roofing company with offices in several cities. It was founded in 2016. Ownership: Private; family- and veteran-owned per company; site names Chris Cox as founder and Aileen Cox as owner. We track 3 of its locations in Austin, Houston and Dallas, 3 of them ranked. Its Better Business Bureau profile (Touchstone Roofing, LLC) shows an A+ rating and BBB accreditation (checked October 2026).

We rate locations, not brands

There's no brand-wide RooferRated Score for Touchstone Roofing. Each office has its own license record, permits and reviews, so each one is scored on its own and keeps its place in its city's ranking. Check the location you'd actually hire.

Every Touchstone Roofing location we rate

3 Google listings in Austin, Houston and Dallas, best score first. Each links to the location's full profile.

How Touchstone Roofing works

Touchstone Roofing, LLC is a family- and veteran-owned roofer that its website says was founded in 2016 by Chris Cox. Its website lists offices in Frisco, Little Elm, Southlake, Austin and The Woodlands in Texas, plus Shreveport, Little Rock and Franklin, Tennessee. It works on homes, commercial buildings, apartments and HOAs and helps with storm insurance claims.

Business model
Roofing company with several offices
Services
Residential and commercial roofing (including multi-family and HOA properties), roof repair and maintenance, storm damage and insurance claims, gutters, fencing, and windows and screens.
Customers
Homes and commercial buildings
Founded
2016 company website
Ownership
Private; family- and veteran-owned per company; site names Chris Cox as founder and Aileen Cox as owner company website
Size
Lists offices in Frisco, Little Elm, Southlake, Austin and The Woodlands TX, plus Shreveport LA, Little Rock AR and Franklin TN company website

Checked October 2026. Company figures are what the company or the cited source says.

Google and Yelp across Touchstone Roofing locations

The 3 Touchstone Roofing locations we track have 438 Google reviews between them, with ratings from 4.2 to 5 stars by location. We don't average them into one brand rating: a high-rated office in one city says little about another.

We don't show a Yelp rating for any Touchstone Roofing location. We only show a Yelp page when it matches one location's phone number, street address or website, and none of the pages we found could be tied to a single location that way.

Google data as of October 2026. Yelp ratings as shown in search results; we don't copy reviews from either site.

Sources

What we relied on for this page, with the date we checked.

  • Touchstone Roofing's website says it was founded in 2016. Its BBB profile lists a business start date of March 11, 2019, so the sources differ. company website, as of October 2026
  • The company's website names Chris Cox as founder, Aileen Cox as owner and Zachary Cox as lead managing partner, and describes the business as family and veteran owned. company website, as of October 2026
  • Its website lists offices at 6160 Warren Pkwy #100, Frisco; 1005 Congress Ave #925, Austin; and 9595 Six Pines Dr #8210, The Woodlands, among others. company website, as of October 2026
  • The website also lists offices in Shreveport, Louisiana; Little Rock, Arkansas; and Franklin, Tennessee. company website, as of October 2026
  • The company's website says it serves residential, commercial, multi-family and HOA customers and helps with insurance claims. company website, as of October 2026
  • Its BBB profile lists Touchstone Roofing, LLC at 6160 Warren Pkwy, Frisco, with Chris Cox as managing partner; a separate accredited BBB profile covers its Austin office. BBB, as of October 2026

Common questions about Touchstone Roofing

Is Touchstone Roofing legit?

We don't give verdicts on companies; here is what the public record shows. Touchstone Roofing is a roofing company with offices in several cities. It was founded in 2016. Ownership: Private; family- and veteran-owned per company; site names Chris Cox as founder and Aileen Cox as owner. We track 3 of its locations in Austin, Houston and Dallas, 3 of them ranked. Its Better Business Bureau profile (Touchstone Roofing, LLC) shows an A+ rating and BBB accreditation (checked October 2026). Before you sign, check the specific location: its license, the legal name on your contract, and who pulls the permit.

What do Touchstone Roofing reviews show?

Reviews belong to each location. The 3 Touchstone Roofing locations we track in Austin, Houston and Dallas have 438 Google reviews between them, with ratings from 4.2 to 5 stars depending on the location (as of October 2026). Each location's page shows its review history by year and how often it replies to 1 and 2 star reviews. Its BBB profile lists complaints filed with the BBB.

Is Touchstone Roofing a franchise?

We haven't found a source saying Touchstone Roofing sells franchises, or one describing how its offices are owned. Its listings in our cities share one website. Check the legal business name on your contract and match it to the license.

How do I check my local Touchstone Roofing location?

Start with the location's page on this list: it shows the license we matched, permits in city records where available, and its Google review history. Then confirm the legal business name on your contract, and look that name up yourself: Texas doesn't issue a state roofing license, so ask for proof of insurance and the permit number. Ask who pulls the permit and get the permit number.