RooferRated

Best Choice Roofing reviews

Roofing company with several offices · Hendersonville, Tennessee · Founded 2009

5 locations rated in 5 of our 11 cities

Best Choice Roofing is a roofing company with offices in several cities. It was founded in 2009 and is based in Hendersonville, Tennessee. Ownership: Private; acquired by private equity firm Brightstar Capital Partners in August 2024. Founder Wayne Holloway stayed on to lead the company. We track 5 of its locations in Orlando, Fort Myers / Cape Coral, Baton Rouge, Tampa and Jacksonville, 5 of them ranked. Its Better Business Bureau profile (Best Choice Roofing & Home Improvement, Inc.) shows an A+ rating (checked October 2026).

We rate locations, not brands

There's no brand-wide RooferRated Score for Best Choice Roofing. Each office has its own license record, permits and reviews, so each one is scored on its own and keeps its place in its city's ranking. Check the location you'd actually hire.

Every Best Choice Roofing location we rate

5 Google listings in Orlando, Fort Myers / Cape Coral, Baton Rouge, Tampa and Jacksonville, best score first. Each links to the location's full profile.

How Best Choice Roofing works

Best Choice Roofing is a Tennessee-based residential roofer that says it has more than 80 locations in over 25 states. It was founded in 2009 by Wayne Holloway and was bought by the private equity firm Brightstar Capital Partners in August 2024, with Holloway continuing to lead it. The company's website terms say disputes are handled through individual binding arbitration rather than class actions.

Business model
Roofing company with several offices
Services
Residential roof inspections, repairs and replacements, according to the company and its 2024 acquisition announcement.
Customers
Mainly homeowners
Founded
2009 company website
Headquarters
Hendersonville, Tennessee company press release
Ownership
Private; acquired by private equity firm Brightstar Capital Partners in August 2024. Founder Wayne Holloway stayed on to lead the company. press release (GlobeNewswire)
Size
Says it has more than 80 locations in over 25 states company website

Checked October 2026. Company figures are what the company or the cited source says.

Google and Yelp across Best Choice Roofing locations

The 5 Best Choice Roofing locations we track have 968 Google reviews between them, with ratings from 4.5 to 4.8 stars by location. We don't average them into one brand rating: a high-rated office in one city says little about another.

We don't show a Yelp rating for any Best Choice Roofing location. We only show a Yelp page when it matches one location's phone number, street address or website, and none of the pages we found could be tied to a single location that way.

Google data as of October 2026. Yelp ratings as shown in search results; we don't copy reviews from either site.

Sources

What we relied on for this page, with the date we checked.

  • Best Choice Roofing's website says it was founded by Wayne Holloway in 2009 and has grown to more than 80 locations in over 25 states. company website, as of October 2026
  • A May 2025 Best Choice Roofing press release, datelined Hendersonville, Tennessee, says the company was founded in Holloway's condo in Hendersonville and has over 85 locations nationwide. company press release, as of October 2026
  • On August 7, 2024, Brightstar Capital Partners announced it had acquired Best Choice Roofing, describing it as having more than 85 locations across 24 states and offering roof inspections, repairs and replacements; Founder and CEO Wayne Holloway is named as continuing to lead the business. press release (GlobeNewswire), as of October 2026
  • Roofing Contractor magazine reported that Best Choice reported more than $277 million in 2023 revenue and that financial details of the Brightstar purchase were not disclosed. news (Roofing Contractor), as of October 2026
  • Best Choice Roofing's website terms of use (last revised April 30, 2025) say disputes are resolved by individual binding arbitration under American Arbitration Association consumer rules, and that users waive the right to take part in a class action. company website, as of October 2026
  • The BBB profile for Best Choice Roofing & Home Improvement, Inc. lists an address at 515 Rivergate Parkway, Goodlettsville, Tennessee, and a business start date of May 1, 2009. BBB, as of October 2026

Common questions about Best Choice Roofing

Is Best Choice Roofing legit?

We don't give verdicts on companies; here is what the public record shows. Best Choice Roofing is a roofing company with offices in several cities. It was founded in 2009 and is based in Hendersonville, Tennessee. Ownership: Private; acquired by private equity firm Brightstar Capital Partners in August 2024. Founder Wayne Holloway stayed on to lead the company. We track 5 of its locations in Orlando, Fort Myers / Cape Coral, Baton Rouge, Tampa and Jacksonville, 5 of them ranked. Its Better Business Bureau profile (Best Choice Roofing & Home Improvement, Inc.) shows an A+ rating (checked October 2026). Before you sign, check the specific location: its license, the legal name on your contract, and who pulls the permit.

What do Best Choice Roofing reviews show?

Reviews belong to each location. The 5 Best Choice Roofing locations we track in Orlando, Fort Myers / Cape Coral, Baton Rouge, Tampa and Jacksonville have 968 Google reviews between them, with ratings from 4.5 to 4.8 stars depending on the location (as of October 2026). Each location's page shows its review history by year and how often it replies to 1 and 2 star reviews. Its BBB profile lists complaints filed with the BBB.

Is Best Choice Roofing a franchise?

We haven't found a source saying Best Choice Roofing sells franchises, or one describing how its offices are owned. Its listings in our cities share one website. Check the legal business name on your contract and match it to the license.

How do I check my local Best Choice Roofing location?

Start with the location's page on this list: it shows the license we matched, permits in city records where available, and its Google review history. Then confirm the legal business name on your contract, and look that name up yourself: Florida DBPR license lookup (myfloridalicense.com); Louisiana State Licensing Board for Contractors lookup (lslbc.louisiana.gov). Ask who pulls the permit and get the permit number.